Terms of Service

Terms of Use

These Terms of Use (hereinafter referred to as “these Terms”) set forth the conditions for providing the “Stairs” application for smartphones and tablets and the online application (hereinafter referred to as “this Application”), as well as the rights and obligations between Stairs (hereinafter referred to as “the Company”) and the users. Please read the entire document carefully before using this Application. By using this Application, users are deemed to have agreed to all the terms outlined herein. Based on this agreement, a contract for the use of this Application is deemed to be formed.

Article 1: Definitions

  1. “This Website” refers to the website operated by the Company under the name “Stairs” (including any modified versions of the website if the domain or content is changed for any reason).
  2. “User” refers to individuals (including groups such as families and circles) or corporations using this Application.
  3. “Posted Data” refers to content submitted or transmitted by users through this Application (including but not limited to text, images, and other data).
  4. “Resume” refers to the resumes generated by users through this Application.
  5. “Intellectual Property Rights” refers to copyrights, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights (including rights to acquire and apply for registration of such rights).

Article 2: Scope of the Terms

  1. In addition to these Terms, conditions for using this Application may be separately stipulated on this Website. These conditions, regardless of their name, form part of these Terms.
  2. In the event of any conflict between these Terms and the conditions or other descriptions outside these Terms regarding this Application, the stipulations in such conditions shall prevail.

Article 3: Creating an Account

  1. Users may create an account using the methods prescribed by the Company, having agreed to these Terms.
  2. The Company may refuse the use of the Application or the creation of an account without disclosing the reason if the user falls under any of the following:
    1. If any false information, errors, or omissions are found in the registration details provided to the Company.
    2. If the user is a minor, adult ward, or person under curatorship or assistance, and has not obtained the consent of their legal representative, guardian, curator, or assistant.
    3. If the user is determined to be part of an anti-social force (such as organized crime groups) or involved with such groups in any way.
    4. If the user has violated a contract with the Company in the past, or if the Company deems the applicant related to such a person.
    5. If the user has been subject to measures under Article 14.
    6. If the Company deems the registration inappropriate for any other reason.

Article 4: Management of Passwords and User IDs

  • Users are responsible for managing and storing their passwords and user IDs related to this Application and must not allow third parties to use, lend, transfer, change names, or sell them. However, exceptions apply if specifically stipulated by the Company.
  • Users are liable for any damage caused by insufficient management, misuse, or unauthorized use of their passwords or user IDs, and the Company bears no responsibility.

Article 5: Account Ownership

  1. Each user may have only one account, except when necessary for activities such as distinguishing between organizations or groups, as long as it does not violate other terms.
  2. Users may not transfer or lend their accounts to third parties unless specifically allowed by the Company.

Article 6: Fees

  1. In principle, this Application can be used for free. However, some features, such as ad-free functionality, may be provided as paid services according to plans separately offered by the Company.
  2. Users may purchase paid services provided by the Company using methods specified by the Company or subscribe to a paid plan. The contents, fees, and payment methods for paid services will follow the provisions separately defined by the Company.
  3. Users acknowledge that features or services provided under a paid plan may no longer be available after changing the plan.
  4. The Company does not issue receipts for payments made through paid services.

Article 7: User Responsibility for Setup

  1. Users are responsible for setting up all necessary hardware and software for using this Application.
  2. Users must take appropriate measures to prevent computer virus infections, unauthorized access, and information leaks according to their own usage environment.
  3. The Company bears no responsibility for the user’s environment.

Article 8: Termination of Use

  1. Users wishing to delete their account or terminate their use of this Application must notify the Company using the prescribed method.
  2. If the user has any outstanding debts to the Company at the time of termination, they shall immediately pay all such debts.
  3. The Company will not refund any fees already paid upon termination of use.

Article 9: User Responsibility

  1. Users bear responsibility for their use of this Application and for all actions and consequences arising from their use of the Application.
  2. Users are solely responsible for any resumes or other information generated using this Application.
  3. The Company bears no responsibility for any legal violations or infringement of third-party rights caused by the user.

Article 10: Prohibited Activities

  1. Users shall not engage in the following activities. Violation may result in penalties such as forced withdrawal, suspension, or deletion of data.
    1. Infringing on intellectual property, privacy, or portrait rights of the Company or third parties.
    2. Causing harm to the Company or third parties.
    3. Engaging in illegal or inappropriate activities.
    4. Other activities deemed inappropriate by the Company.

Article 11: Suspension, Modification, or Termination of the Application

  1. The Company may suspend the Application in certain cases, such as system maintenance or communication line interruptions.
  2. The Company may modify or terminate the Application at its discretion.
  3. The Company is not liable for any damages incurred by users due to the suspension or termination of the Application.

Article 12: Intellectual Property Rights

  1. All intellectual property rights related to this site and this app belong to the company or those who have granted licenses to the company, and the permission to use this app under these terms does not imply a license to use the intellectual property rights related to this app or the company’s website.
  2. The user represents and warrants to the company that they have the lawful rights to post or transmit the data and that the posted data does not infringe upon the rights of any third party.

Article 13: Handling of Posted Data

  1. In the event that the smooth provision of the app, the construction of the company’s system, maintenance, or improvement of the app becomes necessary, the company may, to the extent necessary, replicate, process, edit, arrange, and adapt posted data for such purposes.
  2. The user agrees not to exercise moral rights of authorship against the company or any party who inherits or is licensed rights from the company with regard to the use of the posted data under the previous clause.

Article 14: Actions Against Violations

  1. In order to operate the app appropriately, the company may take necessary measures such as deleting posted data, suspending app use, or invalidating user qualifications without prior notice if the user:
    1. violates or is suspected to violate any provisions of these terms, or
    2. if the company deems the user’s use of the app to be inappropriate.
  2. The company is not liable for any damages incurred by the user due to actions taken under this article.

Article 15: Compensation for Damages

In the event that the company incurs damages as a result of the user’s actions (including claims arising from the user’s actions), the company may claim from the user the full amount of such damages (including legal fees paid by the company).

Article 16: Disclaimer and Limitation of Liability

  1. The company makes no warranties regarding the following matters, and the user is responsible for using the app and the information provided by it based on their own judgment and responsibility:
    1. The usefulness, suitability, completeness, accuracy, reliability, safety, legality, morality, or timeliness of all information provided by the app, including third-party information.
    2. All interactions between users.
    3. That the app will operate without glitches, errors, or defects.
    4. That updates of services other than the app, such as iOS or Android, will not cause issues.
  2. The company is not obligated to manage or store the user’s posted data.
  3. The company bears no responsibility for the legality or accuracy of posted data, nor for any internal regulations of the organizations or entities to which the user belongs.
  4. If a dispute arises between the user and a third party, the user shall resolve the issue at their own expense and responsibility.

Article 17: Use of External Services

  1. When using external services such as LINE, Facebook, or X (Twitter) in connection with the app, the user shall comply with the terms and conditions of those external services in addition to these terms.
  2. The company makes no warranties regarding the absence of errors, defects, or security flaws in external services, nor that external services do not infringe upon third-party rights or comply with the user’s legal or internal standards.

Article 18: Confidentiality

The user shall maintain the confidentiality of any non-public information disclosed by the company in connection with the app and shall not disclose such information without prior written consent from the company.

Article 19: Handling of Personal Information

  1. The handling of user information by the company shall be governed by the company’s Privacy Policy, and the user agrees to the company’s handling of their information in accordance with this policy.
  2. The company may use and disclose information and data provided by the user in a statistical form that does not identify individuals, and the user agrees to this use.
  3. The user agrees that the company may incorporate marketing tools or advertising tools provided by third parties into the app to collect user information for the purpose of improving the app’s quality.

Article 20: Changes to These Terms

  1. These terms may be changed at the discretion of the company.
  2. The revised terms shall become effective at the time they are posted on the company’s website unless otherwise specified by the company.
  3. By using the app after the revised terms become effective, the user is deemed to have agreed to the revised terms.

Article 21: Contact and Notification

Inquiries or communications from the user to the company regarding the app, as well as notifications related to changes in these terms, shall be made using the methods specified by the company.

Article 22: Transfer of Contractual Position

  1. The user may not transfer, assign, or set as collateral their contractual position, rights, or obligations under these terms to any third party without prior written consent from the company.
  2. In the event that the company transfers the business related to this app to a third party, the company may transfer the user’s contractual position, rights, and obligations under these terms, as well as the user’s registration and other customer information, to the transferee, and the user agrees to such transfer in advance.

Article 23: Severability

  1. Even if any provision of these terms or other conditions is found to be invalid by law, the remaining provisions shall remain effective.
  2. Even if any provision of these terms is invalid or revoked with respect to a specific user, the terms shall remain valid for other users.

Article 24: Governing Law and Jurisdiction

  1. These terms shall be governed by the laws of Japan.
  2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.