Stairs (hereinafter referred to as “we” or “our company”) establishes the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of user information, including personal information, for the services we provide (hereinafter referred to as “the service”).
Article 1: General Provisions
- We comply with the Personal Information Protection Law, guidelines issued by relevant ministries, and other applicable laws to ensure the protection of user information.
- This policy applies to the use of the service. In cases where our company provides privacy policies or other terms of use related to the handling of user information in relation to our website, applications, or the service, such provisions also apply, and if there is a conflict between these provisions and this policy, this policy will take precedence.
- This policy does not apply to third-party services (hereinafter referred to as “external services”) provided by affiliated partners or other entities. Please refer to the privacy policies established by the providers of external services regarding the handling of user information in such services.
Article 2: Information Collected from Users
“Personal Information” in this policy refers to “personal information” as defined by the Personal Information Protection Law and includes information about living individuals that can identify specific individuals, such as names, dates of birth, addresses, phone numbers, and other descriptions. “History and characteristic information” refers to information other than “personal information,” such as the services used, products purchased, usage dates and methods, user environments, postal codes, gender, occupation, age, anonymous user IDs, IP addresses, cookie information, location data, and device identification information.
Article 3: Collection Methods of User Information
- We may ask users to provide personal information when registering for the service. Additionally, we may collect personal information from user transactions with our partners, including transaction records and payment information.
- We collect history and characteristic information related to the use of our services and applications, such as service usage data, software usage, products purchased, usage times, methods, environments (including communication status and device settings), IP addresses, cookie information, location data, and device identification information when users utilize or browse our or our partners’ services.
Article 4: Purposes of Use
- We use user information for the following purposes:
- To provide necessary information for the service.
- To display user information to enable users to view and modify their registration details and usage status.
- To notify or contact users.
- To send products to users.
- To verify user identity.
- To bill users.
- To display pre-registered information for ease of data entry by users.
- To transfer data to other services as instructed by the user (including services provided by affiliated partners).
- To identify users who violate the service’s terms of use or engage in fraudulent or improper use.
- To respond to user inquiries.
- For purposes incidental to the above-mentioned purposes.
- We also use user information for the following purposes: Purpose of Use Corresponding User Information (1) To create statistical data related to our services in a form that does not identify individuals Device information, data registered or edited by users, log information, anonymous IDs, and cookie information (2) To display or distribute advertisements by us or third parties Device information, data registered or edited by users, log information, anonymous IDs, and cookie information (3) For other marketing purposes Email addresses, dates of birth, and other information entered by users into forms specified by us
- We take necessary and appropriate safety management measures to prevent the leakage, loss, or damage of personal data and manage it securely. We also supervise employees and subcontractors who handle personal data appropriately.
Article 5: Provision of Information to Third Parties
- We will not provide personal information to third parties without the user’s prior consent, except in the following cases or as permitted by law:
- When necessary to protect human life, body, or property, and obtaining the user’s consent is difficult.
- When particularly necessary to improve public health or promote the sound development of children, and obtaining the user’s consent is difficult.
- When it is necessary to cooperate with government agencies or local authorities in carrying out legally prescribed duties, and obtaining user consent would interfere with those duties.
- In the following cases, the recipient of personal information will not be considered a third party:
- When outsourcing all or part of personal information handling within the scope necessary to achieve the intended use.
- When personal information is provided as part of a business transfer due to a merger or other reasons.
- When personal information is shared with specific entities, and the user has been notified or can easily learn about the purpose of use, shared information, the entities sharing the information, and the entity responsible for managing the information.
Article 6: Disclosure of Personal Information
- Upon a user’s request to disclose personal information, we will promptly disclose it, except in cases where:
- Disclosure may harm the life, body, property, or other rights and interests of the user or a third party.
- Disclosure may significantly hinder the proper execution of our business.
- Disclosure would violate other laws.
- We generally do not disclose non-personal information, such as history or characteristic information.
Article 7: Correction and Suspension of Use of Personal Information
- If a user requests the correction or suspension of use of personal information under the Personal Information Protection Law due to inaccuracy or improper handling beyond the scope of intended use, we will promptly investigate and, based on the results, take corrective measures or suspend use as necessary, notifying the user accordingly.
- If a user requests the deletion of personal information, we will delete the information as necessary after confirming the request’s validity.
- The provisions of this article do not apply if we are not obligated by law to make corrections or suspend use.
Article 8: Contact Information
For inquiries regarding this policy, please contact us at the following email address. For any matters related to retained personal data not specified in this policy, please contact us at the following email address, and we will respond promptly.
[Contact Information]
Stairs
Email address: stairs.app.info@gmail.com
Article 9: Changes to the Privacy Policy
We will review our handling of user information as necessary and make continuous improvements. This policy may be amended as necessary, and any changes will be notified to users by displaying the updated policy on the service. If legal consent is required for changes, we will obtain the user’s consent as required by law.
Effective Date: September 16, 2024